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Terms of Service

Payment and Billing

STACCHIOTTI CASA SRL (CAPITA' MONDO CASA) accepts payment by PayPal or bank transfer in advance unless otherwise agreed by phone. The receipt of orders is attached to the package sent to the customer's address. If you need an invoice please request it during the order confirmation or by phone / email.

All prices are inclusive of VAT. Prices may be changed at any time without notice. The group CAPITA' MONDO CASA reserves the right, at its sole discretion, to avoid shipment of the goods, even after the order acceptance, to those customers who are insolvent or in dispute.

 

Orders and Products Availability

At the end of the on-line ordering process, the customer receives a confirmation e-mail (E-mail) of its purchaise. If you do not receive any confirmation, please contact our staff at 071-7572833 for direct confirmation.

The group CAPITA' MONDO CASA makes domestic and international shipments via express courier. For products not available in stock, delivery time may vary up to 4 weeks, in this case the customer will be notified by the staff. Special products are guaranteed to be shipped out within 15-20 days after the order.

 

Responsibility

The group CAPITA' MONDO CASA is not responsible for damage or loss, direct and / or indirect, delayed and / or non-delivery of the product or correspondence of the goods to the specifications published on the site, nor for any other fact not directly attributable to the company. Upon products delivery, the customer must verify the integrity of packages and the correspondence with the quantity and quality as specified in the accompanying document (DDT). In case of discrepancy, the same should be reported on the same document and confirmed within 7 days by fax (071-7572833) or by registered a / r. letter, to STACCHIOTTI CASA SRL, Piazzale Europa 1, 62019 Recanati (MC). Even if the packaging is intact, goods must be checked within 7 days of receipt. Any hidden defects must be reported by fax or letter a / r. Each report over these terms will not be considered. For each statement, the customer assumes full responsibility of it.

 

Right of withdrawal

Pursuant to art. 5 DL 185/1999, the person who buys goods for purposes other than their occupational activity (That does not indicate Vat) is entitled to withdraw from the purchase contract for any reason, without explanation or penalty. To exercise this right you have time 10 (ten) working days from receipt of goods must notify by registered letter with acknowledgment of receipt addressed to:

STACCHIOTTI CASA SRL

Piazzale Europa, 1 - 62019 Recanati (MC)

As soon as we receive notice of cancellation we will inform the customer how the refund, we must be received within 10 days from the authorization order. The right of withdrawal is subject to the following conditions: The right of withdrawal shall apply throughout the product and its accessories, you can withdraw only a portion of the product purchased. The law does not apply to products sealed once opened, the products must be complete and well preserved as well as the original packaging and any accessories and documentation. Upon arrival at the warehouse, the product will be examined to assess whether there are any damages or otherwise not related to transportation. The customer is responsible for shipping the product to us. The shipping costs are customer's responsibility. In the event of product damage during the delivery, we will notify the customer within 5 days of receipt to enable him to carry out any action against the carrier. The withdrawal in this case it is considered canceled and will be returned to the customer. In any case, the company is not responsible for damage, theft, loss, tampering for goods that are returned by uninsured shipments. The right of withdrawal is not valid if the external or internal package is damaged, if there are missing or damaged parts, accessories, product manuals, or if it's damaged from causes other than shipping. In this case, the product will be returned to the customer and he will be charged for the shipping. After the company has taken the needed informations to establish the integrity of the product and of all its parts, including packaging, we will make a refund of the amount paid by the customer for the purchase of the product, within 15 days. The Customer is held to communicate us a valid bank account and valid bank coordinates (ABI, CAB, CIN, Number of C / C, IBAN) to make the refund.

Cookie Policy

This "Cookie Policy" (our policy on the use of cookies) is applied to our Web site, including pages on third party platforms (such as Facebook or YouTube), and applications to which you access or which are used through such websites or third-party platforms which are carried out by or on behalf of our Company.

By making use of our Site, you are consenting to our use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you must set your browser correctly or not use our site. If you choose to disable cookies that we use, this could affect the user experience while he is inside our Website.

What are cookies?

Cookies are computer files or partial data that can be stored on your computer (or other devices enabled to browse the web, such as smartphones or tablets) when you visit a website. Usually a cookie contains the name of the website from which the cookie same comes, the "life span" of the cookie (ie how long will stay on your device), and a value, which is usually a randomly generated unique number.

For what we use cookies?

We use cookies to make your use of our site easier and to better suit your interests and needs. Cookies may also be used to help speed up your future activities and experiences on our site. We also use cookies to compile anonymous aggregated statistics that allow us to understand how people use our site and to help us improve its structure and content. We can not identify you personally through this information.

What types of cookies do we use?

Two types of cookies may be used on our website: 'session cookies' and 'persistent cookies'.
The 'session cookies' are temporary cookies that remain on your device until you leave the site. A 'persistent cookies' stays on your device for much longer or until you delete it manually (how long the cookie remains on your device will depend on the 'life span' of the cookie and your browser settings).
Some of the pages you visit may also collect information through 'pixel tags' (also known as 'clear gifs') that may be shared with third parties who assist in a direct way our promotional activities and the development of Internet sites. For example, information on the use of Internet sites related to people who visit our Web site may be shared with advertising agencies to target possible banner ads in an optimal way. In any case, the information is not personally identifiable, even if it could be attached to your personal data.

Cookies used on our website:

Required Cookies - These cookies are essential for the proper operation of our website and allow people to navigate and take advantage of all the features such as storing previous actions (entered texts) when you return to a page during the same session.
These cookies do not identify you as an individual.
If you do not accept these cookies, the performance of the website, or parts of it, could be impacted.

Performance cookies - These cookies help us to understand how users interact with our website providing information on the sections visited, time spent on the site, and any issue that has emerged, for example, an error message. This helps us to improve the performance of our website.
These cookies do not identify you as an individual.
All data is collected and aggregated anonymously.

Functionality cookies - These cookies allow our website to remember the choices you make (for example, your username, your preferred language or the region you are in, any items already in your shopping cart) to provide a more personalized online experience. They can also allow users to view videos, play games and interact with social tools like blogs, chatrooms and forums.
The information that is collected by these cookies may include personally identifiable information that you have provided, for example your username or your profile picture. We will always be transparent to you about the informations we collect, the use we make of it, and with whom we share it.
If you do not accept these cookies, the performance and functionality of the website may be impacted, and access to the website contents may be limited.

Cookie Targeting / Advertising - These cookies are used to show you the most suitable content according to your interests. It can be used to display targeted advertisements or to limit the number of times an advertisement is displayed. It also help us to measure the effectiveness of advertising campaigns on our website.
We could use these cookies to remember the websites you have visited and we may share this information with third parties, including our agencies and advertisers. The majority of this type of cookie trace consumers through their IP address and therefore may collect certain personally identifiable information.

Do we use third-party cookies?

We make use of several suppliers/vendors who may also set cookies on your device on our behalf when you visit our Website to allow them to deliver the services they are providing.
When you visit our Website you may receive cookies from websites or third-party domains.

We make every effort to identify these cookies before they are used in order to allow you to decide whether you want to accept them or not. Additional information regarding these cookies may be available on the website of the third party.

How can I check or delete cookies?

The majority of Internet browsers are initially set to automatically accept cookies. You can change these settings to block cookies or to warn you everytime cookies are sent to your device. There are several ways to manage cookies. Please refer to the instruction manual or the help screen of your browser to find out how to set or change the settings of your browser.
If you disable the cookies we use, this may affect your experience while you are on our Website, for example, you may not be able to visit certain sections or not to receive personalized information.
If you use different devices together to view and access the Website (for example, computer, smartphone, tablet, etc.), You must ensure that each browser on each device is set to reflect your cookie preferences.

Further information about cookies can be found through the following links:

https://developers.google.com/analytics/resources/concepts/gaConceptsCookies
http://www.google.co.uk/intl/en/policies/privacy
http://www.facebook.com/about/privacy/your-info-on-other
http://twitter.com/privacy


INFORMATIVA SULLA PRIVACY - EX ART. 13 D.Lgs 196/2003

La informiamo che il D.L.gs 196/03 (Codice in materia di protezione dei dati personali) prevede la tutela delle persone e di altri soggetti rispetto al trattamento dei dati personali. Secondo la normativa indicata, tale trattamento sarà improntato ai principi di correttezza, liceità e trasparenza e di tutela della Sua riservatezza e dei Suoi diritti.

Ai sensi dell'art. 13 del D. L.gs. 196/03, pertanto, i dati da lei forniti verranno trattati per le seguenti finalità: gestione ed esecuzione del contratto da lei sottoscritto; organizzazione ed esecuzione del servizio, anche mediante comunicazione dei dati a terzi; adempimento degli obblighi di legge o di altri adempimenti richiesti dalle competenti autorità.

Il trattamento sarà effettuato con le seguenti modalità: ausilio di strumenti informatici/manuali.

Il conferimento dei dati è indispensabile ma non obbligatorio e l'eventuale rifiuto non ha alcuna conseguenza, ma potrebbe comportare la mancata fornitura del servizio da lei richiesto.

Salvo per quanto strettamente necessario alla corretta esecuzione del servizio offerto dal Sito internet, i dati in questione non saranno comunicati ad altri soggetti, né saranno oggetto di diffusione, se non chiedendole espressamente il consenso. Ulteriori informazioni sono reperibili attraverso la visione della nostra Cookie Policy.

Il titolare del trattamento è STACCHIOTTI CASA SRL, Piazzale Europa 1, 62019 Recanati (MC), al quale potrà rivolgersi per far valere i suoi diritti così come previsto dall'art. 7 del decreto legislativo 196/03.

Acquisite le informazioni che precedono, rese ai sensi dell'art. 13 del D.Lgs. 196/03, il cliente dichiara di acconsentire al trattamento dei dati forniti come sopra descritto.


HOW TO FIND US

DA CAPITA' - Mondo Casa is in Recanati, Piazzale Europa, 1.

You can contact our staff according to the following timetable:

 

Monday: 16:00-19:30

Tuesday-Saturday: 9:00-12:30 / 16:00-19:30

 

Phone: (+39) 071-7572833 / 331-9577886

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Facebook: da Capità srl

 

Stacchiotti Casa srl. - P.IVA: 01314500438

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